There are certain cosmetic rewards you’ll get if you have a high Snap Score, so for some people it’s super important to make sure your score reflects accurately. So why does your Snap Score say 0?
Your Snap Score may be a new account, it may be bugged and not displaying properly, or it may be slow to update. Your Snap Score may also be correct but server side issues could be the culprit.
Join me as we go through some common causes and fixes for a Snap Score that is stuck on 0, as well as reasons why this may be the case. Some of these fixes require Snapchat to do work on their own systems and it’s nothing to do with your device.
One of the most common reasons why your Snap Score is at zero is because it is a brand new account.
A Snap Score is calculated and raised by taking certain actions on Snapchat.
A score can’t go down or regress over time, so as long as you’ve done things like send Snapchats, open Snapchats, viewed public Stories, added friends, and generally been active, your score will go up.
Set your profile to public and upload your own Stories, as well as adding lots of Snap Stars and send Snapchats to them.
Keep in mind that basic text messaging through the Snapchat app doesn’t pump up your score.
Snapchat doesn’t mind if you have multiple accounts, and you can create as many as you want as long as you have email accounts separately for each. So if you have created a new account but not used it, this would explain the zero score.
Snap Score Hasn’t Updated
It is common to look at your own Snap Score and then check your score on your friend’s device but then notice they’re not the same.
This can be because Snap Score takes time to update, with accounts taking at times a week to be fully updated across the platform.
This can be the case if your email is unverified or number is unverified, or you’re taking too many actions making you look like a bot or look like she is spamming.
Account Is Bugged
Some users have reported that their Snap Score has reset, and no matter how many actions they take such as sending Snapchats or adding friends will make it go up.
If you have noticed your score has reset, it is worth checking that you have verified your email or phone number, closing the app and trying again.
If that doesn’t work, take a note of your account details in the app and log out completely and then try again.
You can do this via opening the Snapchat application and then tapping the profile icon in the top left corner. From here, select the gear icon in the top right corner and access the settings page.
Scroll down to the bottom and tap Log Out then confirm when prompted. Close and reopen the Snapchat app and then tap the Login button and enter the username or email address and password.
Go to your profile and see if the correct Snap Score displays.
Try uninstalling the app and reinstalling it, and finally if none of the above work, try deactivating your account via the Snapchat website and reactivating it.
Snapchat Is Having Issues
Sometimes Snapchat is having some server issues which causes your score to not be displayed properly or causes it to reset. A Snap Score will not reset or go down, so if you notice this you should probably suspect Snapchat issues.
Unfortunately there isn’t a lot you can do about this except wait. You shouldn’t always assume that this is the case and it’s worth checking out Snapchat’s social media to see if they’ve posted about server issues, Snap Score issues or other performance problems.
You’ve Been Blocked or Unfriended
You can only see the Snap Score of someone if you’re both friends with each other. If they have blocked or removed you, when you go to their profile you will see a blank score or it will say pending where the score usually would be.